Privacy Policy

Wrenlloyd.com

Privacy Policy for Wren Lloyd

Effective Date: 29 December 2024

Your privacy is a top priority.

This Privacy Policy outlines how I collect, use, and protect your personal information when you visit my website (www.wrenlloyd.com) or engage with my services. This policy is in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

1. Data Controller Information

The data controller responsible for your personal data is:

Wren Lloyd

Rock House Farm

Ipstones Edge

Ipstones

Staffordshire

ST10 2LR

United Kingdom

Email
[email protected]

2. Information I Collect

When you interact with my website or services, I may collect the following types of personal data:

Contact Information: Name, email address, phone number, and postal address.Payment Details: If you purchase services, payment processing may involve collecting billing information (handled securely via third-party payment processors).Health Information: For clients seeking homeopathy or consultations, I may collect health-related information you provide voluntarily.Technical Data: IP address, browser type, operating system, and other metadata collected through cookies and analytics tools.

3. How I Use Your Information

Your personal data is used for the following purposes:

Providing Services: To schedule appointments, offer consultations, and deliver homeopathy services.Communication: To respond to your inquiries, provide updates, and send relevant information.Transaction Processing: To process payments securely. Legal Compliance: To comply with legal obligations, such as tax or accounting requirements.Improving Services: To monitor and improve the performance of the website.

4. Legal Basis for Processing

I process your personal data based on the following legal grounds under GDPR:

Consent: When you voluntarily provide your information for consultations or subscribe to newsletters.Contractual Obligation: To deliver the services you request. Legal Obligation: To comply with applicable laws.Legitimate Interests: To improve services and website functionality.

5. Sharing Your Data

Your data is treated with strict confidentiality. I will never sell or share your data for marketing purposes. I may share your data with:

Service Providers: Trusted third parties for hosting, payment processing, or analytics (all GDPR-compliant).Legal Authorities: If required to comply with legal obligations.

6. Data Retention

I retain personal data only as long as necessary for the purposes described above, including legal or regulatory requirements. Health-related information is stored securely and deleted upon your request or when it is no longer needed.

7. International Transfers

As I work with clients globally, your data may be transferred outside the European Economic Area (EEA). Any transfers are conducted in compliance with GDPR, using safeguards such as standard contractual clauses or equivalent mechanisms.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access: Request a copy of your data.Correction: Update any inaccurate or incomplete data.Erasure: Request deletion of your data (subject to legal requirements).Restriction: Limit how your data is processed.Portability: Receive your data in a structured, commonly used format.Objection: Object to processing based on legitimate interests.Withdrawal of Consent: Withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise your rights, contact me at
[email protected]

9. Cookies and Analytics

This website uses cookies to enhance your browsing experience and track site performance. You can manage your cookie preferences via your browser settings.

10. Data Security

I implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

11. Third-Party Links

My website may contain links to external sites. I am not responsible for the privacy practices or content of third-party websites.

12. Updates to this Privacy Policy

This policy may be updated periodically to reflect changes in services, laws, or regulations. The latest version will always be available on this page.

13. Complaints

If you have concerns about how your data is handled, please contact me first at
[email protected]

If unresolved, you have the right to lodge a complaint with a data protection authority, such as the
UK Information Commissioner’s Office (ICO)

or your local supervisory authority.

For any questions or concerns about this policy or your data, please contact me at: